BTS — Bioteknoloji Servisi

Our Services

Brand-independent technical service, maintenance and sales for medical devices. Performed by manufacturer-trained engineers and technicians.

Why BTS?

Three pillars that keep your healthcare operations running.

Wide Service Network

We serve private hospitals, healthcare investors, public health institutions and university hospitals.

Reach & Response

Headquartered in Istanbul with rapid on-site response capability across Türkiye.

Expert Team

Manufacturer-trained engineers and technicians, supported by an original spare parts strategy.

Areas We Serve

Areas We Serve

End-to-end technical service and maintenance across all hospital departments.

Operating Room
Intensive Care
Delivery Room
Polyclinics
Laboratory
Sterilization
Endoscopy
Emergency
Patient Room
Our Service Process

Our Service Process

From request to delivery — transparent, measurable and reportable process management.

  1. Request & Pre-assessment

    We collect your request and pre-analyze the device, brand and issue details.

  2. On-site Diagnosis

    Our manufacturer-trained engineers test the device on-site and identify the fault.

  3. Service & Repair

    We perform the service using original spare parts and manufacturer procedures.

  4. Test & Report

    We deliver with performance tests and a detailed service report; we provide a follow-up plan.

Get professional service support for your devices

Our team is available 24/7. Submit your request and we will get back to you shortly.