Clinical Systems
Clinical systems are the operational heart of a hospital — when they fail, the entire patient-care process is disrupted. BTS performs installation, periodic maintenance and repair of ICU monitor integrations, nurse-call systems, delivery-room solutions, OR integration panels and imaging interfaces, all aligned with manufacturer procedures.
Our clinical systems service is not limited to fault resolution; it brings an enterprise perspective covering integrations with HIS, PACS and imaging archives. Our engineering team — trained directly by manufacturers — can act on both the hardware and software layers of your devices. A pre-visit analysis and intervention plan are shared with the hospital's technical department before each site visit, and work begins after approval.
Service Scope
- ICU monitor integration and network configuration
- Nurse-call systems and accessory maintenance
- OR integration panels and video routing
- Delivery-room systems and fetal monitor service
- PACS / HIS interface configuration
- Patient data network audit and logging
Our Approach
Before each site visit, the device inventory and service history are reviewed. Our engineering team performs calibration, leak, current–voltage and software-version tests as defined by manufacturer service manuals. Identified risks and applied actions are delivered through transparent reporting.
Deliverables
- 1Detailed service report (measurements and photographic record)
- 2Periodic maintenance certificate
- 3Spare-parts and accessory recommendation list
Frequently Asked Questions
Which brands and models do you service?
We provide brand-independent service. We service major manufacturer devices in anesthesia, ventilators, monitors, infusion pumps, sterilization and many more areas.
Can I get periodic maintenance service?
Yes. We prepare periodic maintenance programs aligned with manufacturer recommendations and regulations, and share all reports with you.
Are your spare parts genuine?
We use genuine and OEM-compatible spare parts sourced from authorized suppliers.
What is your on-site response time?
Same/next day within Istanbul; across Türkiye within the shortest planned time based on logistics conditions.
Get professional service support for your devices
Our team is available 24/7. Submit your request and we will get back to you shortly.